Android Contact Note App

The Contact Note Android App is an integrated part of Repweb, itself part of TRACT; the Foodservice Distribution Industry Software written by Lady Lodge Systems Ltd.

What does it do?

The Contact Note Android App allows you send Customer Contact notes into Repweb directly from your mobile phone or tablet - even when you do not have network coverage; it queues the contact notes and transmits them when you next have a network connection.

How do I use it?

Firstly download and install the App (Click here from your phone's browser) or scan this QR Code from your phone's QR scanning app.

IMPORTANT NOTE: The app is hosted on the Lady Lodge Systems Repweb server and not on the Google Market/Play Store (there's no point in making this app available to the whole world as it's useless without a valid Key and Repweb account). This means that to install the app, you will have to change your Android settings to allow installation of apps from 'Unknown Sources' as shown below.

Once installed, you can turn this off if you want to (although most people don't bother).

Note: Newer versions of Android will detect that this is an app and offer to install it for you. Older versions will leave the file in the download section (pull down your notification bar and you should see it there) and you have to 'click' on the "TRACT Contact.apk" file to install it.

The app does not automatically install a shortcut on your launchers home screen. This practise is regarded as being rude and arrogant in Android developers circles; you should choose what apps are on your launchers screens. Having said that, when you first enter your key, the app will ask you if you'd like it to install a shortcut for you. Even if you say no, you can install a shortcut later by dragging the icon from the app draw to your home screen.

When you first run the app, it will ask you to enter your key. This key identifies you to the system and you can find it at the bottom of your Repweb Dashboard page. Your key should remain unchanged while you're a valid Repweb user.
It's worth noting that you can install the app on as many devices as you wish (phone, tablet, Google glasses etc) and use the same key. The key merely serves to uniquely identify you to the system.
Enter Image

Once you've entered your key and it's been validated, you will be able to download a list of your allocated customers (a special button is provided for the first time around, after that use the "Refresh Customer List" menu option within the app).

With a valid key and list of customers, you can select a customer by entering part of their code or name in the search box. A popup list of matching customers will be shown; select one of them. Enter Image

Having selected the customer, a text area will appear for you to enter the Contact Note.

When you've finished entering the Contact Note simply press the "Submit Contact Note" button to send your Contact Note or press the "Send as Reminder" button to select a reminder date and save the note as a "Contact Request" that will show up in your Dashboard on Repweb.
If you're offline, the Contact Note/Reminder will be put in the queue for transmission the next time you have an Internet connection.
Select Reminder Date

Whenever you wish, you can refresh your Customer list by using the ""Refresh Customer List" menu option within the App. New Customers will obviously not be available on your Android device until you do this; so it's worthwhile doing it every so often (the App shows you at the top of the screen when the Customer List was last downloaded).

Lady Lodge Systems do not make any charge for providing this service for their Repweb customers.

For more information about Lady Lodge Systems email info@lls.com Lady Lodge Systems Ltd, Bridge House, Bridge Street, Kings Cliffe, Peterborough, PE8 6XH
Tel: 01780 471800 Fax: 01780 471801

Lady Lodge Systems Ltd/Webmaster@lls.com

When you first run the app, it will ask you to enter your key. This key identifies you to the system and you can find it at the bottom of your Repweb Dashboard page. Your key should remain unchanged while you're a valid Repweb user. It's worth noting that you can install the app on as many devices as you wish (phone, tablet, Google glasses etc) and use the same key. The key merely serves to uniquely identify you to the system.
Once you've entered your key and it's been validated, you will be able to download a list of your allocated customers (a special button is provided for the first time around, after that use the "Refresh Customer List" menu option within the app).
With a valid key and list of customers, you can select a customer by entering part of their code or name in the search box. A popup list of matching customers will be shown; select one of them.
Having selected the customer, a text area will appear for you to enter the Contact Note.
When you've finished entering the Contact Note simply press the "Submit Contact Note" button to send your Contact Note or press the "Send as Reminder" button to select a reminder date and save the note as a "Contact Request" that will show up in your Dashboard on Repweb. If you're offline, the Contact Note/Reminder will be put in the queue for transmission the next time you have an Internet connection.